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Larry, our salesman, was very
professional and carefully went over each aspect of the Hague
Watermax system. I had several questions prior to purchasing a
unit. I had looked online for not only a water softener system, but
a water filtration system, which would be more of a benefit to us.
Before Larry was finished, I was ready to buy the product. It was
exactly what I was looking for. But, even though I had a made a
decision, he continued to demonstrate the effectiveness of the
system using our house water, which further sold me on the product,
and allowed me to sleep that night knowing I had purchased the right
system for our home.
We had no problems with the
installation, in fact, we were a little surprised on how quickly we
were up and running after we signed the contract. Within a couple of
days we were enjoying all the benefits of the system.
I initially purchased a water
treatment system to protect a "Flash Water-Heater' (i.e. a tankless
system). The company highly recommended a water filter of some sort
to protect the heating coils in the heater. It took me about a year
to finally decide to get one, and when I did finally get the Hague
system, I was overwhelmed.
Immediately we noticed a difference in
our drinking water, coffee, and other water based drinks. Our
showers became more enjoyable and we felt so much cleaner when
stepping out to dry off. Shaving became much smoother and our razor
blades appear to last longer. We never have to clean the shower of
hard-water calcium stains anymore (just routine cleaning). We
decreased our use of clothes detergent by about one-half, and the
clothes come out cleaner and softer.
Maintenance wise I have had no
problems. It's basically worry free and the system uses very
little salt (based on our needs). I had a small problem with water
not correctly draining from the brine tank. Your service rep fixed
it the next day --a loose part that just needed tightening -- the
point being that the customer service was fantastic for this day and
age. I know if I have any problems in the future
RWS will be
able to meet my needs. I would highly recommend
RWS and
the Hague Watermax system to anyone needing a superior residential
water filter/softener system.
Robert Mallek of Katy, TX
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